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Does Webhoster have a “Control Panel” or some other utility to manage my website?

Yes, Webhoster features an enhanced user interface that is fully integrated with Plesk from Parallels. Our single-sign on control panel gives you access to domain registrations, SSL certificates, and other hosting account features. Our hosting accounts feature Plesk which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.

How many databases do I need?

If you plan to install WordPress, Drupal, Sefrengo, Typo3, Joomla or any content management or ecommerce solution, you usually need 1 database, which is included in the basic hosting package. More databases are available upon request.

Which domain names can be hosted?

Webhoster can host any domain.

Can I use my account for commercial purposes?

Yes, you can use your account to build and run your business, including e-commerce. The Business package is the least expensive way to get everything you need to start selling online.

Will I have unlimited access to update and make changes to my pages?

Yes. Please use your FTP client to connect to your web space using the FTP credentials we have provided to you.

Can I have additional domain names point to my hosting account?

Yes. You will have the option to point multiple domains at the same directory or to subdirectories, e.g. www.mydomain.com to /directory1 and www.mydomain2.com to /directory2.

Can I upgrade my account if I need to?

Yes. You can upgrade your account at anytime. Just send us an email or order it via the order form. You will pay the difference between your current accout and your new account. There are no extra fees.

Can I monitor my disk space and bandwidth usage?

Yes. You may monitor disk space and bandwidth usage from within your Plesk control panel.

How can I change my account from name-based to IP-based?

If your account is on a plan that is name-based and you would like it to be IP-based, you can do so by ordering an IP address via email. The charge for doing this is only 5 € per month. It is billed with the same period as the hosting service it applies to.

What is the difference between name-based and IP-based hosting?

Name-based hosting is when hosting sites share a single IP address, with site traffic directed by the server to the appropriate hosting account by examining ‘host headers’. IP-based hosting accounts come with a unique IP address that is not shared with anyone else. At any time, for an additional 5 € per month, you can convert a name-based account to an IP based account.

Some of the features that require IP based hosting are:

Purchasing your own SSL certificate and using your own domain name for SSL access (secure socket layer).
Anonymous FTP (file sharing) for your visitors is not possible under name-based hosting.
Running scripts or software that requires a unique IP.

Can I add software to my account?

Yes. You have complete control over all aspects of your account, including the installation of software. If you install software not included in your hosting plan, we cannot guarantee its functionality and it will not be supported by our technical support staff. However, because we offer support for Perl, PHP, MySQL, and other programming languages, you have very few limitations when it comes to which software you can install. Finally, Webhoster is constantly adding new and exciting software applications that can be installed automatically through the control panel at any time

How do I register a domain?

When you fill out the request form, please make sure that you add all your contact details and the domain name you would like to register. We will register the domain for you as soon as you sign the offer that we will send you by email.

How do I setup my email?

Login to your Plesk admin panel, click on the email tab and then on the link “Create email address”. There is also a help section for every tab in the admin panel.